At FVRL, we don’t charge late fines for overdue items. We want to make borrowing as stress-free as possible! However, there are still some important things to know about fees for lost, damaged, or unreturned items.

What You’re Responsible For

  • Items borrowed on your card, including any charges for lost, damaged, or unreturned items
  • Reporting lost or stolen cards immediately. Any items borrowed before reporting will remain your responsibility
Fees You Should Know About
Replacement Fee
  • Charged for lost, damaged, or unreturned items. Fees vary based on the item's cost
Processing Fee
  • A $5 non-refundable fee applies to catalogued items unreturned after 44 days to cover replacement costs
Non-Sufficient Funds (NSF) Fee
  • A $25 fee applies to NSF cheques
Printing and Photocopying
  • $0.15 per side for black-and-white printing
  • $0.50 per side for colour printing

Unpaid Charges

You may lose borrowing privileges if your account exceeds these limits:

  • Adult Card: $25
  • Children’s Card: $10
  • Business/Daycare/Institution Card: $25

To regain borrowing privileges, simply pay enough to bring your balance below these limits.

How to Pay
In Person
  • Pay at any FVRL service desk
Online via Banking Website
  1. Search for "Fraser Valley Regional Library" in your bank's payee list
  2. Add Fraser Valley Regional Library to your payee list
  3. Use your 14-digit library card number as the account number
  4. Submit your payment
By Phone
  • Call FVRL Customer Accounts at 1-888-668-4141, Local 7024
Special Cases
Interlibrary Loans (ILL)
  • While FVRL doesn’t charge late fines, materials borrowed through ILL may accrue charges set by the lending library
Long Overdue Accounts
  • If unpaid charges remain unresolved, your account may be referred to a collection agency
Free Library Card Replacement
  • Lost your library card? No problem! We’ll replace it for free — just let us know right away.