Our FVRL Express service offers a simple, convenient way to pick up your holds without stepping inside the library. Whether you prefer a contact-free experience or are just in a hurry, FVRL Express is here to make your library visit easier.
How to Use FVRL Express
- Browse the Catalogue: Place your holds through our online catalogue whenever it’s convenient for you.
- Receive Notification: You’ll get an email when your items are ready for pick up.
- Call Ahead: Contact your library before you arrive to let them know you’re picking up holds via FVRL Express. Have your library card number ready!
- Staff Prepares Your Materials: Library staff will gather your items and check them out for you.
- Arrive and Call: Upon arrival, call the library to notify staff that you’re there. If you're at our Chilliwack location, you can use our Drive-Through Window! At other locations, staff will bring your materials to the designated FVRL Express pickup point just outside the library.
- Ready Your ID: Have your library card or ID available to show staff.
- Pick Up Your Items: Your checked-out items will be placed in a bag for pickup. Staff will bring the bag outside to the designated pickup point. See you there!
Why Choose FVRL Express?
- Convenience: No need to enter the library—just call ahead, pick up, and go!
- Available at 25 Locations: All locations offer FVRL Express, including the new Drive-Through service at Chilliwack.
- Safe & Simple: We’re committed to making your pickup experience smooth and
comfortable.